5 Examples of Revenue Generating Smart Services

I call these “Smart Service” offerings because they have a achieved a level of maturity in the market where they are tightly integrated with the products and services the equipment owner is selling to their end customer. They are successfully contributing to revenue growth.

See the remote service FAQ for more on the difference between Smart Service and Remote Service. (links open in a new window)

1. Metronic CareLink Network

Device maker providing clinical expertise to physicians

2. CardioNet

Medical device maker accommodating insurance reimbursement requirements rather than waiting for industry change for disease management

3. Emerson Climate Technologies

Conserving energy consumption while protecting chilled retail inventory at the same time

4. Schmitz CargoBull Trailer Telematics

Through creative partnership with Bosch Security, the have enabled their customers to offer services to the end-customer previously unavailable.

5. Gilbarco – Veeder Root

Reducing total cost of ownership and automating inventory management

Which other ones belong on this list?

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One Response to “5 Examples of Revenue Generating Smart Services”

  1. Randy Thompson says:

    Another very obvious one is OnStar by General Motors. http://www.onstar.com

    The most interesting examples are ones where a company has been able to generate revenue from smart services. Cost avoidance is great, but nothing gets budget approval like increasing the top line.

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