I’m Jack Levin and your host at the Remote Service Insider.

Remote service is my profession. During the day, I consult with equipment companies and service organizations who are trying to grow their service business. While I am practicing this craft, I have the privilege of observing the behaviors of markets, industries, and the companies shaping them.

I’m here to share with you an inside look into the change agent that remote service is across many markets and industries. Don’t worry, I’ve changed the names to protect the innocent, the stubborn, and the complacent.

For my day job, I run a small consulting firm called SSI Partners, LLC. It is focused on helping manufactures be more solutions focused with services. More about the company and me.

Enjoy and share your comments.